Important delivery information
We offer products that are locally in stock as well as imported on demand. All imported products automatically fall under trade assurance, giving you peace of mind that you will get your parcel or a full refund at no risk to you.
Delivery information on in-stock products
In stock products are delivered within 2-7 days and is subject to a R99 delivery fee. A tracking code will be provided for all orders. We usually process all orders within 24 hour after order placement.
How to make use of trade assurance?
All our imported products automatically have 60 days of trade assurance and can easily be extended. Should there be any problem with the tracking of your parcel, simply send us an email at email@example.com and we resolve the issue for you. Should you not receive your order within 50 days after the order, but there is no problem with the tracking, please contact us immediately to extend your trade assurance and resolve any possible problems.
Delivery information on imported products
All imported products are delivered free of charge to your nearest post office within 20-90 days. A tracking code will be provided on all orders. Imported product may take up to a 7 working days to be fully processed and assigned a tracking code.
Have any Questions?
We believe that trust is the cornerstone of an online business and will go out of our way to make your shopping experience as enjoyable and stress free as possible. If you have questions or concerns, please email us at firstname.lastname@example.org and we will gladly provide you with answers.