Return & Refund Policy

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Returns & Refunds

You have 7 calendar days from date of receipt to return your purchase. To be eligible for a refund, your item must be unused and in the same condition that you received it. Your item must be in the original packaging as sold to you.

Once we receive your item, we will inspect it and notify you of receipt for such returned item. We will immediately notify you on the status of your refund after inspecting the item. Once the return has been validated, we will initiate a refund. All refunds exclude shipping and Payfast transaction charges. In the event you immediately cancel your order before the order has been processed, you will be refunded the purchase price minus the Payfast transaction cost.

In the event that a refund was completed and the parcel arrives after such refund was made, the onus is on the customer to either refund the money back to or to ship the parcel to


Shipping costs for returning an item will be for your own account. Original shipping costs are nonrefundable.  Please use below contact information to obtain the shipping address for all returns.

Transaction costs

Original transaction costs are nonrefundable.

Contact Us

If you have any questions on how to return your item to us, contact us on [email protected]